Friday, April 20, 2018

How Plain is too Plain?


            Alison Doyle’s article, published March of 2018, “Strategies for Women to Negotiate a Higher Salary: Tips to Help Get A Better Job Offer” is one of the thousands of pieces published electronically on The Balance. This online magazine claims in their mission statement that “The Balance is home to experts who know what they’re talking about, but don’t assume that you know your dividends from your distributions...The Balance. Make money personal.” Right away, the website is establishing a comforting and personal relationship with the readers by implying that each article is written specifically with them in mind. The website then claims that their content is tailored to “today’s millennial.” Using information found on this website is 100% free and no subscription is required to read the material. The Balance is the venue of over 60+ contributors who have published over 34,000 pieces. A majority of the website’s funding is through advertisements placed 
sporadically throughout the articles. Doyle’s article alone had eleven separate advertisements. In order to increase their advertising sales, The Balance provides the image shown above as their “Media Kit.” By telling the potential advertiser the reader demographics, the overall website growth rate, and the amount of content generated each month, the authorship/editorial team aims to convince companies/organizations to advertise with them.
            In addition to hyping up their own website to advertisers, the authorship/editing team definitely hypes up Alison Doyle’s credentials in her “Author Bio” on the website. Her profile on The Balance explains that Doyle is cited/mentioned in over thirty different “major online and print publications” and that she has also been a part of eleven different talk radio programs. Now, keep in mind that you don’t find this information directly in the article, but in her author biography on the website. Despite having to search for her information on the website, the motives behind listing all of her accomplishments/achievements are clear: If we (The Balance) have a really qualified and achieved person (Alison Doyle) working for us, then the information provided to you (the millennial) must be accurate, credible, and dependable – therefore, our website is accurate, credible, dependable, and overall really great. Her bio information is so long-winded and immense that any reader would feel silly to question whether or not the information and advice found within Doyle’s article is actually any good. This is just one of the larger issues when looking at opinion-based information and advice columns… what advice and information do you actually listen to?  Despite it being advice, the article is likely to be perceived as credible. A majority of Doyle’s articles, including the one I analyzed, are published to provide information to a previously untapped market. Those who write similar texts may also do so because it is something they have learned over time and then realized that they never had the advice or information available to them as a young adult starting out in the job market.
            After taking a closer look at the specific sentence structure and stylistic variants within Doyle’s article, I was not surprised to see multiple elements of the Plain Style and a variety of rhetorical devices. I did not see any indication of Doyle using the Official Style in her article. The most common elements or indicators of Plain Style are the use of headings, simple diction, and shorter sentences; all of which can be found within this article. Alison Doyle’s article is broken down into seven major sections: The Gender Pay Gap, If You’re Not Comfortable Talking About Salary - It’s Not Just You, When (and When Not) to Negotiate Salary, How to Determine If a Job Offer Is Negotiable, When to Negotiate a Counter Offer, Tips for Women for Asking for More Money, and The Key to Salary Negotiation Success. The second to last section is also broken down further into eight subsections. Each section or subsections contains no more than 5-6 sentences; all of which are fairly simple in structure. These three elements also impact the readability statistics as documented in
the chart to the left. The benefit to small sections/paragraphs, short sentences, and simple diction is that is opens up readability and comprehension of the article to a wider audience. It also allows the message to be clear and concise. The downfall is that the information provided does not always seem to be 100% reliable, causing certain readers to become skeptical. Even though Plain Style elements are used to establish clarity, it can often appear that the author has made the message too simplistic, reductive, and even childlike.
            A recurring Plain Style element that I found throughout the article was Doyle’s use of steps or instructions in order to inform readers of different paths of action they can take in order to achieve their previously set goals. This, combined with the use of active voice, is relevant and important because it allows readers to imagine themselves following the advice and taking the recommended steps of action. With this pattern, I was surprised to count roughly thirty different steps of action or instructions; this seems like a lot for one article. Another rhetorical device that aids in understanding and in allowing the audience to see themselves following the advice is through the use of an informal tone (1st/2nd/pronouns). Variations of “you” are used throughout the entire article more than 75 times. This pattern allows further universality because it tricks each individual reader—the intended target is a female millennial—into thinking that the advice is tailored right for them.
            Three other rhetorical devices that are used to establish clarity and increase reader accessibility include but is not limited to: Distinctio (giving a definition in order to avoid ambiguity), Exemplum (providing a specific example), and Metabasis (stating what has been said and then telling the reader what is coming next). Exemplum is explicitly used in the following section of a paragraph in the article:
For example, a candidate was offered a terrific comp package by her dream employer. Even though she would have taken the first offer, she inquired as to whether there was any flexibility. The company offered her more base pay and a bonus. If she hadn’t asked, she wouldn’t have known there was room to make a better deal.
By providing this specific example, Doyle further elaborated on what she meant when she wrote “Know that it’s acceptable to ask.” The reader then understands that even if you’ve been offered what you were hoping for, there could be room for the salary to increase. By using all of the strategies stated thus far, the article adopts a reliable and down-to-earth tone that offers comfort for the reader in knowing that they are not alone.
            The overall structure of the article was designed to guide the reader through it and promote understanding. The layout design of the article page uses several different elements to put off a fun and inviting tone for potential female millennial readers. The title is highlighted in a soft pink color; the font has soft edges and is the lettering is curved just enough to make for easy reading and a more feminine feel; there is also a link on the left-hand side of the screen leading readers to seven other articles on “How Women Can Get Ahead.” In addition to this link, there were eleven other Balance articles linked throughout Doyle’s piece in order to offer more information to the readers.
            Plain style is typically used for an audience of “outsiders” or newcomers; In this case, it is used to introduce female millennials as newcomers into the sphere of workforce salary negotiation. Because the article talks about the gender pay gap, another sphere potentially includes those who are researching the glass ceiling and/or interested in writing similar articles on work advice or salary negotiation. Alison Doyle, the author, does not seem to conceal any bias or hold ulterior motives because this is just one of her many advice articles. She also upholds an informational/professional tone throughout the article while still keeping the diction, layout/design, and length inviting to a variety of readers. Overall, I think that this article provides a solid foundation of advice for anyone who is searching for information on the following topics: how to prepare for an interview, when it is okay to negotiate a salary, how to negotiate a salary, etc. Prose style strategies in this article such as shorter sentences, simple diction, Exemplum, Distinctio, clear headings, small sections, and Metabasis make a difference, no matter how small, when used in this context because it increases accessibility and understanding of the text to a wider audience of newcomers or regular people in the job market.  An implication of using Plain Style to write articles such as these is that, while the diction is clear and offers easy readability, the author risks losing credibility and trust from its readers. So how do authors continue to write in Plain Style while remaining credible and target a large audience? Maybe someone will write an article about it.
- Lindsey M.

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